TERMS AND CONDITIONS

Terms and Conditions for Using the id test Malaysia Platform

Please read this document carefully before using the id test platform. By registering or continuing to use our services, you agree to be bound by all terms and conditions stated below.

Updated: 1 January 2026 Bahasa Melayu

Id test's Commitment to Users

These Terms and Conditions are designed to protect your rights as a user and ensure a fair and safe gaming experience on the id test platform.

Full Account Protection
Every id test account is protected with 256-bit SSL encryption and two-factor authentication. Your personal and financial information will not be shared without your consent.
Clear Deposit & Withdrawal Policy
All deposit and withdrawal terms are stated transparently. Withdrawals are processed within 15 minutes for active members. There are no hidden fees for any transactions at id test.
Bonus with Transparent Terms
All promotions and bonuses at id test have clearly stated rollover requirements and expiry dates. We ensure every offer is easy to understand for all members.
Simple KYC Process
The id test identity verification (KYC) process is simple and secure. Submitted documents are processed within 24 hours and stored with full encryption to protect your privacy.
Responsible Gaming
id test provides responsible gaming tools including deposit limits, loss limits, and self-exclusion. Gaming on our platform is strictly for users aged 18 and above.
Support & Complaint Resolution
Any disputes or complaints will be handled fairly by the id test support team within 48 hours. We are committed to resolving every issue transparently and professionally.

Important Notice: This Terms and Conditions document constitutes a binding agreement between you as the user and id test. Please read this document in full before registering or using any of our services. If you do not agree with any part of this document, please discontinue use of the id test platform.

1 Acceptance of Terms

By accessing, registering, or using any part of the id test platform — including the official website at idtest.app, the mobile app for Android and iOS, and all related services — you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

Acceptance of these terms is comprehensive and covers all supplementary policies published by id test from time to time, including the Privacy Policy, Bonus Policy, and Responsible Gaming Guidelines. All such policies are considered part of this agreement.

Id test reserves the right to amend or update these Terms and Conditions at any time. Any changes will take effect immediately upon publication on our official website. Continued use of the id test platform after any amendment constitutes acceptance of the revised terms.

These Terms and Conditions were last updated on 1 January 2026. Please check this page periodically to ensure you are always aware of the latest version.

2 Account Eligibility & Registration

To register and use the id test platform, you must meet the following eligibility requirements:

  • Be at least 18 years on the date of registration.
  • Being a legally eligible individual to enter into a binding agreement.
  • Not listed on any recognized self-exclusion program or gambling restriction list.
  • Not acting on behalf of any third party or company when registering a personal account.
  • Having a valid identity and being able to undergo the KYC verification process upon request.

Each individual is only permitted to register one account only on the id test platform. Holding multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

During the registration process, you are required to provide accurate, truthful, and up-to-date information. id test reserves the right to request identity verification documents at any stage, including a national ID, passport, or recent bank statement as part of our KYC process.

The id test KYC process is conducted entirely online. Submitted documents are processed within 24 hours and stored with full encryption.

3 Account Responsibilities

You are fully responsible for all activities that occur on your id test account. This includes:

  • Ensuring your account password remains confidential and is not shared with anyone.
  • Report to id test immediately if you suspect your account has been accessed without authorisation.
  • Ensuring your personal information in your account is always up to date and accurate.
  • Not allowing others to use your account, even with your permission.
  • Being responsible for all wagers and transactions made using your account.

Id test will not be liable for any losses arising from unauthorised access to your account if caused by your own negligence in safeguarding your login credentials.

We encourage all members to enable two-factor authentication (2FA) available in the id test account settings for enhanced security.

4 Deposit & Withdrawal

Id test supports a wide range of local Malaysia payment methods including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions on our platform are processed through secure and integrated channels.

Deposit Terms:

  • The minimum deposit is RM10 for most payment methods.
  • All deposits must be made using a payment method registered under your id test account name.
  • Deposits from third parties or accounts not owned by you are strictly prohibited.
  • Deposited funds will be credited to your account within 5 minutes of successful payment confirmation.

Withdrawal Terms:

  • The minimum withdrawal amount is RM30 per request.
  • Withdrawals are processed within 15 minutes for active members who have completed KYC.
  • Id test reserves the right to request additional documentation before processing large withdrawal amounts.
  • Withdrawals must be made to a bank account or e-wallet registered in your name.
  • Any bonus balance that has not met the rollover requirements is not eligible for withdrawal.
Warning: id test reserves the right to suspend or cancel a withdrawal if fraudulent activity or a breach of terms is suspected. An investigation will be conducted and you will be notified within 48 hours.

5 Bonus & Promotions

All bonuses and promotions offered by id test are subject to specific terms and limits. Bonus usage is subject to the following conditions:

  • Each bonus has a rollover (re-wagering) requirement that must be met before withdrawal is permitted.
  • Bonuses may only be used by the eligible recipient and cannot be transferred to another account.
  • Id test reserves the right to void any bonus obtained through unauthorised means or in violation of its terms.
  • All bonuses have an expiry date. Bonuses not used within the specified period will expire automatically.
  • Each member is eligible to receive the welcome bonus once only.
  • Id test reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

The specific rollover requirements for each bonus will be clearly stated on the Promotions id test. Please read the terms of each offer carefully before accepting it.

Visit the page Promotions us to view all the latest bonus offers available to id test members.

6 Game Rules

All games available on the id test platform — including Sports, Live Casino, Slots, and Game Lobby — have specific rules that all players must follow. Detailed rules for each game can be found on the respective game pages.

  • All games use a Random Number Generator (RNG) independently certified to ensure fairness.
  • Game results displayed on the id test platform are final and may not be disputed unless there is clear evidence of a technical error.
  • In the event of a technical disruption during gameplay, id test reserves the right to void or limit the affected round and return the wager to the player.
  • The maximum and minimum wagers for each game will be clearly displayed before the game begins.
  • Id test reserves the right to limit or void any bets that are suspicious or do not comply with the game rules.

7 Fraud & Prohibited Activities

Id test enforces a zero-tolerance policy against fraud, money laundering, and any unlawful activity. The following activities are strictly prohibited on our platform:

  • Use of automated software or tools (bots) to manipulate game outcomes.
  • Holding multiple accounts to gain bonus advantages or circumvent wagering limits.
  • Collusion between players to manipulate outcomes in multiplayer games.
  • Money laundering through deposit and withdrawal activities.
  • Unauthorized use of another person's credit card or payment method.
  • Any attempt to hack, disrupt, or damage the id test platform infrastructure.
  • Sharing or selling your id test account to another party.

If id test suspects any of the above activities, we reserve the right to immediately suspend the relevant account, withhold all balances, and report the activity to the relevant authorities without prior notice to the user.

Serious Warning: Any attempt to defraud or manipulate the id test system will result in permanent account closure and legal action where necessary.

8 Privacy & Data Protection

Id test is committed to protecting the privacy and personal data of all its users. The collection, storage, and use of your personal data are governed by Privacy Policy id test, which forms part of this agreement.

In summary, id test collects your personal data for the following purposes:

  • Identity verification and KYC processes as required by law.
  • Processing financial transactions securely.
  • Provision of effective customer support services.
  • Compliance with anti-money laundering (AML) requirements.
  • Continuous improvement of id test products and services.

Id test will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored with bank-grade encryption and protected to the highest industry standards.

9 Intellectual Property Rights

All content on the id test platform — including but not limited to logos, graphics, text, software, user interfaces, trade names, and designs — is the exclusive property of id test or its respective licensors, and is protected by copyright and intellectual property laws applicable in Malaysia.

  • You are not permitted to duplicate, distribute, modify, or use any id test content for commercial purposes without prior written consent.
  • Links to the id test platform are permitted for personal use, but not for any misleading purpose or anything that may damage the brand's reputation.
  • Any unauthorized use of id test content will result in legal action.

10 Limitation of Liability

To the extent permitted by applicable law, id test shall not be liable for:

  • Any direct or indirect losses arising from use of the platform.
  • Service disruptions caused by circumstances beyond our control, such as natural disasters, internet outages, or cyberattacks.
  • Disputed game results where there is no substantial evidence of a system technical failure.
  • Data loss resulting from the user's own negligence in safeguarding their login credentials.

In all circumstances, the maximum liability of id test to any user is limited to the total amount deposited into that user's account within the 30 days preceding the claim.

11 Account Closure & Termination

Id test reserves the right to close or suspend any account at any time for the following reasons:

  • Violation of any part of these Terms and Conditions.
  • Suspected fraud, money laundering, or illegal activity.
  • Failure to complete the KYC process within the stipulated timeframe.
  • Requests from law enforcement agencies.
  • Account inactivity for more than 12 consecutive months.

You may also close your account at any time by contacting the id test support team via live chat or email. Any valid balance in your account will be returned within 7 business days after the closure process is complete, subject to the necessary review.

To use the self-exclusion option or responsible gaming program, please visit the Responsible Gaming us.

12 Terms Amendment

Id test reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments will take effect immediately upon publication on the id test official website.

We will endeavour to notify members of any material amendments via registered email or in-app notifications. However, it remains your responsibility to check this Terms and Conditions page periodically to ensure you are always compliant with the latest version.

Enable in-app notifications on id test to receive instant alerts about any important amendments to these Terms and Conditions.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or relating to this agreement shall be resolved through the following process:

  1. First Stage – Direct Negotiation: Contact the id test support team via live chat or email. Most issues are resolved within 48 hours.
  2. Second Stage – Formal Escalation: If the issue cannot be resolved, submit a formal written complaint to id test management via our official email.
  3. Third Stage – Arbitration: If the dispute remains unresolved, both parties agree to settle it through binding arbitration.

Id test is committed to resolving all disputes in a fair, transparent, and professional manner. The satisfaction and trust of our members is a priority we never compromise in operating this platform.

For any enquiries regarding these Terms and Conditions, contact us via 24/7 live chat or our support email at [email protected]

Ready to Play Safely at id test?

With a clear understanding of our Terms and Conditions, you are now ready to enjoy a safe, fair, and exciting gaming experience alongside over 500,000 id test members across Malaysia.

Bahasa Melayu