Id test Privacy Policy – Malaysia User Data Protection

1 Introduction

Id test (hereinafter referred to as "we", "our platform", or "id test") is an online entertainment platform operating in Malaysia. We respect the privacy of every user and are committed to protecting the personal information you entrust to us.

This Privacy Policy describes the types of information we collect, how we use it, who we share it with, and what your rights are in relation to that information. It also describes the technical and organisational measures we take to ensure your data remains safe and protected at all times.

The id test platform is built on a "privacy by design" principle — meaning data protection is considered from the very start of system design, not added as an afterthought. This means your privacy is not just a written promise, but is embedded in the way we build and operate this platform every day.

2 Data We Collect

Id test collects your personal information through several channels when you interact with our platform. The following are the categories of data we collect:

a) Information You Provide Directly

• Full name as stated on official identity documents.
• Malaysian identity card number (MyKad) or passport number.
• Date of birth for age verification.
• Email address and mobile phone number.
• Current residential address.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• KYC document copies including identity cards, passports, and bank statements.

b) Information Collected Automatically

• IP address and device information used.
• Type and version of web browser or app.
• Access log data including dates, times, and pages visited.
• Geolocation information (state/city) based on IP address.
• Cookie data and similar tracking technologies.

c) Transaction & Game Information

• Complete deposit and withdrawal history.
• Betting records and game results.
• Account balance and bonus credit movements.
• Full interaction history with the customer support team.

3 How We Use Your Data

The information we collect is used for the following purposes. Each use has a solid legal basis under Malaysia's PDPA:

We will not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent. If you receive marketing communications from us and wish to stop receiving them, you can update your communication preferences in your account settings at any time.

4 Data Sharing with Third Parties

Id test does not sell, rent, or trade your personal data. However, there are limited situations where we may need to share your information with certain parties:

Trusted Service Providers

We work with third-party service providers who assist us in operating the platform, including payment gateway providers, cloud service providers, and gaming software providers. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by us.

Legal Requirements

Id test may be required to disclose certain information to government authorities or law enforcement agencies when mandated by applicable Malaysian law, or when there is a legitimate need to prevent financial crime.

Business Transfers

In the event of any merger, acquisition, or sale of company assets, user data may be transferred as part of that process. You will be notified in advance and your rights will continue to be protected.

5 Data Security

Id test invests seriously in cybersecurity infrastructure to keep your personal data safe at all times. The technical and organisational measures we employ include:

• 256-bit SSL Encryption for all data transmitted between your device and our servers.
• Data encryption at rest — all data stored on our servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) available for all user accounts and mandatory for internal admin accounts.
• Role-based access control — only authorised personnel with a legitimate work requirement may access user data.
• 24/7 Monitoring by automated security systems to detect any suspicious activity.
• Regular penetration testing by independent security experts to identify and close any system vulnerabilities.
• Data Backup regularly to a secure and separate location to ensure service continuity.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. Should any security incident affecting your data occur, we will notify you within 72 hours in line with industry best practices.

6 Cookies & Tracking Technologies

Id test uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us improve our services. All data is anonymised.
• Functional Cookies: Saves your preferences such as language and display settings for a more personalised experience.
• Marketing Cookies: Used to display relevant content and offers suited to your interests within the id test platform only.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain functions of the id test platform. For more information on how to manage cookies, refer to your web browser's help guide.

7 Your Rights as a User

Under Malaysia's PDPA and id test's commitment to user privacy, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact our privacy team via email or live chat. We will process your request within 30 business days and provide clear feedback on the actions taken.

8 Children's Privacy

The id test platform is exclusively for individuals aged 18 years and above only. We do not intentionally collect, use, or store any personal information from individuals under the age of 18.

If you are a parent or guardian and believe your child under the age of 18 has provided us with personal information, please contact the id test support team immediately. We will take the necessary steps to delete that information from our systems as soon as possible.

9 International Data Transfers

In operating the id test platform, some data may be processed or stored on servers located outside Malaysia. This occurs primarily when we use cloud computing services from internationally accredited providers.

When your data is transferred outside Malaysia, we ensure that:

• The recipient country or region has an equivalent or higher level of data protection than Malaysia.
• Binding data transfer agreements have been signed with all involved service providers.
• Appropriate technical security measures are in place to protect data during transfer.
• Data transfers comply with Malaysia's PDPA requirements and applicable laws.

10 Data Retention & Deletion

Id test retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration that your account remains active on the id test platform.
• Financial transaction data: Retained for a minimum of 7 years in line with Malaysia's tax and AML legal requirements.
• KYC Documents: Retained for 5 years after account closure in accordance with legal requirements.
• Support communication logs: Retained for 3 years for dispute resolution purposes.
• Cookie data: Expiry varies by cookie type, ranging from the current session up to a maximum of 24 months.

Once the retention period expires, your data will be securely deleted using industry-standard data deletion methods, ensuring the information cannot be recovered.

11 Privacy Policy Amendments

Id test reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any amendments made will be published on this page with a new "Updated" date.

For material amendments involving significant changes to how we process your data, we will notify you via your registered email or in-app notification at least 14 days before the amendments take effect.

Continued use of the id test platform following any amendments constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account and discontinue use of the platform.

12 Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, the id test privacy team is here to help. You can reach us through the following methods:

• 24/7 Live Chat: Click the live chat button at the bottom-right corner of the id test platform — the fastest way to get an immediate response.
• Privacy Email: [email protected] — for privacy-related enquiries and official data requests.
• Support Email: [email protected] — for general enquiries regarding your account and services.

We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data export or account deletion, the processing period is up to 30 business days.